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For FERM spareparts/accessories go to: service.ferm.com

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Welcome to the Servotool website. The After Sales place for your machines.


Do you have a machine failure? 
Please first check the FAQ of the manual to see if the problem can be simply solved by yourself.


Repair within the warranty period
In case of a problem or defect, we advise to return to your dealer with the receipt, for a quick solution. The dealer is often able to solve the problem or defect directly, if not, the dealers are able to send the machine to us at our expense to judge/ repair the warranty claim. 

Repair outside the warranty period
In this case we also advise to return to your dealer. You will receive a quotation, so you are able to decide yourself whether or not you get the machine repaired. This will prevent unpleasant surprises afterwards.

Manuals
Almost all the manuals related to the regarding machines, old and new, are easily downloadable. Simply navigate through the product groups in the left menu bar, by selecting a main group and a sub group. You can also use the quick search application which can be found on the top right of this page.

Buy accessories and spare parts? 
You want to purchase accessories or spare parts for your machine? Our web shop enables you to search and order machine-related spare parts and accessories quick, easy and inexpensive. You can find the parts and accessories available by navigating through the menu or with the help of the search application on the top right. Available accessories and spare parts are equipped with a small clickable basket icon. To know what spare parts you have to buy to fix your defect you have to look at the Exploded view, or if none available, consult the manual.